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For the Love of Purpose: How Can Design Help Prevent Clinician Burnout

Course Description


Most clinicians went into healthcare because they are intrinsically motivated to take on challenges and contribute something meaningful. They thrive on being able to find purpose and meaning in their work. But many experience burnout from depersonalization, emotional exhaustion, and a sense of low personal accomplishment. Clinician burnout is at an all-time high, and we are facing physician and nursing shortages in the next decade. How can design help? Using insights from research by Gensler on what motivates people to work for not-for-profit employers (and other studies), this re-cap of an interactive session at HCD2019 explores ways in which design can not only support how clinicians work but also why.

Learning Objectives



  1. Explore the meaning of intrinsic motivation and why it is unique to healthcare
  2. Discuss ways in which the environment contributes to clinician burnout
  3. Share ideas on how the design of the physical environment can support purpose
  4. Examine how hospital managers can reimagine themselves not as enforcers of work process but enablers of purpose


 Sara Marberry, Writer, Blogger, Marketing Consultant

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EDAC Course ID:
February 20, 2020
Class Frequency: