Insights & Solutions

As part of the noise toolbox, in this issue brief you will learn about how excessive noise can negatively impact patients and staff in the hospital environment, ways to improve patients’ perception of sound, and low-cost, medium-cost, and high-cost design strategies that can reduce noise.

HCAHPS scores related to noise in the hospital environment are typically among the lowest. Acoustic intervention packages implemented by healthcare organizations are often a combination of built environment and operational measures.  

This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.

For many years, carpet was considered a no-no for use in most hospital settings beyond waiting areas. The most oft-cited reason was cleanability, as well as a perceived added difficulty for caregivers pushing carts and other wheeled equipment.

However, with the growing awareness of the noise issue in hospitals—including the potential financial repercussions, based on the HCAHPS system and the reimbursements tied to it—carpet is getting a second look in some facilities looking to decrease overall noise levels.