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New York Health Design Insights Networking Event

When: September 22, 2016
Time: 4:30pm Eastern
Where: New York, NY United States
Price: Free for Affiliate members (be sure to log in to bypass fee); $40 for non-members

These networking events feature an educational session worth 1 EDAC/AIA CEU + plenty of social time to meet the local healthcare design community.




What’s new in healthcare design? What’s changing? Who’s doing what and where? And what do your local colleagues think about it all?

Join us for “Innovations in Healthcare Design” — your chance to catch up on the latest industry buzz, connect with colleagues in a casual setting over cocktails and hors d’oeuvres, and still get home in time for your favorite show. 

This event is FREE to CHD Affiliate Members, Thought Leaders, and Thought Leader Guests (make sure you are logged into the website before you register).  Non-members can attend for a $40 donation which can later be applied towards membership. Contact Lynn Kenney for details, lkenney@healthdesign.org.


Event Venue:

Steelcase WorkLife Center
4 Columbus Circle
New York, NY 10019
United States

Presenting Faculty

Jeffrey Shub, MD
Chief Medical Officer, gapingvoid

The Unexpectedly Large Shifts In Engagement And Satisfaction After An Immersive Art Installation In A Primary Care Clinic

Gapingvoid approaches the mission of shifting patient perception of care in healthcare organizations as a cultural challenge that can be enhanced by strategic placement of cues in the environment. Jeff will present the results of a case study to discuss how art can be the catalyst for a virtuous cycle by anchoring the care team back to their empathetic core and connecting patients emotionally to better outcomes, and demonstrate how the strategic placement of art has been a successful tactic used by leaders for thousands of years.

Melinda Bohlmann
Director of Sales - West, Carstens, Inc.

Increasing Nurses’ Time at the Bedside Could Mean Fewer Medication Errors

Multiple factors impact medication errors in healthcare.  Many are intrinsic (those that have a physiologic origin) to the staff who prepare and administer the medications, as well as extrinsic (those precipitating from environmental or other hazards) to the organization, such as their policies and procedures and cultural issues. However, few studies explore how aspects of the built environment impact medication error rates. This presentation will examine the role of decentralized medication distribution (versus a central medication room) on the impact of nurses’ time at the bedside and medication errors.

William L. Maiman
Marketing Manager, MechoSystems

Solutions for a Healing Environment

A better patient outcome is a goal we all share.  The concepts and principles of daylighting, effective window treatments, automated window treatments, aesthetically pleasing and functional roller shades, and patient control of roller shades will be presented and explained so that the goal of a pleasing environment and its influence on patient outcomes can be maximized.  The relationship of the 2015 Changemaker award recipient, Roger S. Ulrich, announced at the 2015 Healthcare Design Expo and Conference, to roller shades and daylight will be defined.

Sylvia Nash
VP of Healthcare, Kwalu

Defensive Design for Patient Room of the Future 

Patient rooms are the cornerstone of the patient experience and many elements within the patient room need to be dissected.  Sylvia Nash will deliver a  thought provoking perspective of defensive design strategy of the patient room including a laser focus on infection prevention to improve HCAHPS scores, treatment costs, reimbursement challenges and the overall hospital’s  image.


Patricia Malick CHID, EDAC, Lean Green Belt
Array Architects

Using Empathy to Drive Intention in Healthcare Design

Empathy Mapping in healthcare design has become a valuable tool to help clients see hospital encounters through the eyes of their patient and family constituents.  It is one of several lean tools we use to inform the guiding principles for every project. We believe every project can benefit from visioning workshops to explore the look, feel and functionality of each environment. Through well-planned empathy and amenity mapping exercises, clinicians, hospital leaders, patients and family members can have a dynamic conversation around key experience drivers.  Planners and designers gain deep insight from providers and patients in a setting where everyone has an equal voice.  By embarking on this journey at the very beginning of a building initiative, hospital leaders have a unique opportunity to reimagine what the ideal experience could be at each of the many touchpoints during every hospital visit.