Insights & Solutions

To transform a traditional episodic outpatient care model into a team-based integrated setting, while enhancing the operational bottom-line and patient care delivery.  

To provide a patient-centered environment that is environmentally appropriate for the care of fragile newborns and women in a challenging northern climate.

To drive a paradigm shift that promotes health and vitality of community over treatment of illness – creating sustainable wellness.

Mohawk Valley Health System aims to improve care delivery in central New York through consolidation of two inpatient facilities into a single campus. The new 660,000 square foot, 9-story hospital will make healthcare available to three counties, improve patient experiences, and enhance operational efficiency.

To truly design purposeful, relevant, sustainable and beautiful environments for all people living with mental illness. Given that 68% of those with a mental health disorder have one or more medical issues and 29% of adults with a chronic medical condition have a comorbid mental health disorder, it is time to develop a new patient room type that allows these patients to have their needs met.

To create a warm welcoming, familiar, calming wellness setting with appropriate sensory experiences to help relieve anxiety of young patients. Guiding principles were developed to achieve the client's desired nurturing and healing environment.

To provide an “oasis” for patients and their families with an emphasis on wellness, safety and security while being warm, inviting, and comforting. To build the operating delivery model, partnering with other community providers, focusing on a “full service” outpatient continuum of care across sites (physician office, emergency room, hospital ambulatory, hospital inpatient, home care, community ambulatory care) and across levels of service (primary care management, specialty consultation and treatment and chronic care management).

To create a research study similar to those used in healthcare settings to evaluate the impact of the new canine housing habitat model. To understand the impact of the designed environment on staff, volunteers and the dogs who are housed there.

The goal was to embellish nature’s restorative qualities with the benefits of this resort’s spa, both in the services provided and in the designed environment in which these services are delivered.

The mission of the Zoo’s veterinary center is: “we are a window for the world to witness compassionate veterinary care and collaborative research to conserve all species." In order to achieve this, the goal was to meld the natural world with the manmade world.