Insights & Solutions

The goal for this project was to become a landmark facility for the delivery of outpatient services in Canada and a model of best practice and clinical integration for current and future residents of Surrey, British Columbia. To create an elder-friendly facility catering to the needs of Surrey’s growing multicultural community.

The goal for this project was to change a patient’s hospital experience through specific environmental design features aimed at reducing stress.

Developed through extensive review of research, surveys, site tests, and review and validation by expert advisory council members, this standard set of evidence-based design checklists and post-occupancy evaluation (POE) tools can be used by interior designers to apply research to healthcare design projects and to conduct post-occupancy evaluations of three types of hospital patient rooms: adult medical-surgical, adult intensive care, and maternity care.

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of noise.  

This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.

Learn about: how St. Mary's Hospital targeted noise reduction goals for their cardiac care unit, about onsite sound measurements that informed material selection, and about design changes that resulted in reduced noise from the highest sources of sound.

Learn about: the impact of noise on both patient and staff outcomes, about the methods the research team used to evaluate noise levels, and the difference between patient and staff perceptions of noise sources.

The issue of excessive noise in healthcare facilities is indeed complicated. Patients need a calm, peaceful environment in which to heal, and loud noises certainly are at odds with that concept. While architectural and design choices can be made to lower the general noise level -- high-performance sound-absorbing materials in floors, ceilings, and walls are examples -- perhaps the most important and effective step a healthcare organization can take is to create a “culture of quiet” among its staff on all levels.