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Process-Driven Design

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Project Brief

Taking an Empathic Approach In the Design of the Center for Cancer and Blood Disorders
May 2019 ∘ Project Brief

Learn about: how a variety of approaches—including research, observation, and process mapping exercises—were used in conjunction to develop the new design plans, why the architectural team relied on existing staff, patients, and families to understand which needs to address in the redesign, and how envisioning the new center as a “house” could better support the needs of patients and families.
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Interview

How Applying a Human Factors Ergonomics Approach Helps Optimize the Design, Function, and Safety of Units at Yale New Haven Health System, an interview with Jessica Ray and Stephanie Sudikoff
April 2019 ∘ Interview

Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.
Interview

The Need to Incorporate Continuous Improvement Into Healthcare Design Plans, an interview with Roger B. Call
April 2019 ∘ Interview

Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.

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