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Perception of Cleanliness

While The Center believes that the information in this resource is valid, it has not fact-checked the information or tested any findings. The Center disclaims any warranties, expressed or implied, regarding this content.


Environmental cleanliness affects the patient experience, patient satisfaction, perceived service quality, and actual quality in terms of infection prevention. Successfully achieving certain levels of cleanliness requires an interdisciplinary approach that involves the building design, operational and policy changes, education of personnel, and cultural changes to the organization.  
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Insights & Solutions

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Project Brief
January 2016 Project Brief
Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.
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Tool
January 2016 Tool
This tool provides healthcare designers and professionals with ideas on how to address the issue of hand hygiene and infection control in facility design. 
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Design Strategies
January 2016 Design Strategies
A clean healthcare environment helps improve an organization’s infection prevention efforts, patient satisfaction, and bottom-line.  The built environment design constitutes a key component of a systems approach to keeping the healthcare environment clean.
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