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Perception of Cleanliness

While The Center believes that the information in this resource is valid, it has not fact-checked the information or tested any findings. The Center disclaims any warranties, expressed or implied, regarding this content.


Environmental cleanliness affects the patient experience, patient satisfaction, perceived service quality, and actual quality in terms of infection prevention. Successfully achieving certain levels of cleanliness requires an interdisciplinary approach that involves the building design, operational and policy changes, education of personnel, and cultural changes to the organization.  
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Insights & Solutions

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Interview
January 2016 Interview

Learn about: the key cleanliness issues facing the healthcare industry today, the issues that drive patient perceptions about cleanliness, and the ways architects and designers can help improve perceptions of cleanliness.

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Interview
January 2016 Interview

Learn about: the importance of considering patients' perceptions of cleanliness, ways to look beyond patient perception of cleanliness to create a truly clean environment, and things architects and designers can do to help create clean spaces. 

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Interview
January 2016 Interview

Learn about: the frustrations associated with maintaining clean spaces, the ways designers and architects can set the stage for maintiaining clean spaces, and the importance of training staff to observe patient behavior.  

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